FAQs

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Delivery

How much is delivery?

UK delivery is free on every order. If you need it faster, Express and Royal Mail 1st Class are available as paid upgrades at checkout.

How quickly will my order be sent?

We dispatch orders within 1 to 3 working days. You'll get an email when your order is on its way.

When do I need to order for Christmas?

Order by 17th December for Christmas delivery in the UK. Gift cards are sent instantly by email, so they're perfect for last-minute presents.

Do you ship outside the UK?

Yes, we deliver to the EU and a range of other countries. You'll see the delivery cost at checkout.

Returns

Can I return something?

Yes. You have 14 days from receiving your order to let us know you want to return it, and a further 14 days to send it back. Items need to be unused and in their original condition. If you've changed your mind, the return postage is paid by you.

What if something arrives damaged or faulty?

Get in touch with a photo and we'll sort out a replacement or refund, and cover the cost of the return.

Our products

Do your dart holders fit steel-tip and soft-tip darts?

Yes, our 3D printed holders and stands are designed for both.

What are O-rings for?

An O-ring sits between an aluminium shaft and the barrel and stops the shaft working loose. Our O-Ring Tool makes them easy to fit.

My flights keep falling out. What do I need?

Flight rings, ideally with flights that have been punched with a flight punch. Our Flight & Shaft Grip Kit has everything in one pack. There's a full guide on our blog.

What's the difference between short, intermediate and long shafts?

Shaft length changes how the dart flies. Shorter shafts suit players who throw flatter and harder. Longer shafts give a more stable, arcing flight. If you're not sure, intermediate is a good place to start.

Packs and gift cards

What are Dart Packs?

Our Dart Packs bundle products that go together, for less than buying them separately. You choose the colours of each item.

How do gift cards work?

Gift cards from £10 to £100 are emailed instantly and can be used on anything in the shop.

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