Shipping policy

Last updated: 13 October 2026

Dispatch

We dispatch orders within 1 to 3 working days (Monday to Friday, excluding bank holidays). You'll get an email with tracking details, where available, once your order is on its way.

UK delivery

Standard UK delivery is free on every order. We send standard orders by Royal Mail 2nd Class or a standard courier service, which usually arrives within 2 to 3 working days of dispatch.

Faster options, such as Royal Mail 1st Class (usually 1 to 2 working days) or express delivery, may be available at checkout for an extra charge.

Christmas delivery

To receive your order in time for Christmas with UK standard delivery, please order by 17th December. Gift cards are sent by email instantly, so they're perfect for last-minute presents.

International delivery

We ship to the EU and to other countries including the USA, Canada, Australia and New Zealand. The delivery cost is shown at checkout before you pay. Import duties, taxes or customs fees charged by the destination country are the customer's responsibility.

Your address

Please check your delivery address carefully before placing your order. If you spot a mistake, email us as soon as possible and we'll do our best to update it before dispatch.

Late or missing orders

If your order hasn't arrived within 10 working days (UK) or 20 working days (international) of dispatch, please email us at bullupdarts@gmail.com and we'll help sort it out.